Home About the Spring Fire Department Frequently Asked Questions

Q: Which fire station serves me?
A: We currently have 5 fire stations serving you. To find out which fire station serves your area click here.

Q: How can we contact the fire department without calling 911?
A: You can contact us by calling 281.355.1266 during normal business hours or you can email us at info@springfd.com

Q: How do we know if there is a burn ban in effect?
A: You can either contact the Harris County Fire and Emergency Services Department at 281.931.1085, check their website or check our website for details and information.

Q: I notice it says “Volunteer” Does anyone get paid to be a fire fighter in Spring?
A: Yes and No…We found and ever-increasing need to hire paid professionals to work during the times when most volunteers are not available which is daily during the week.  Therefore our volunteers are supplemented by a staff of 6 paid professionals that work between 7am and 5pm Monday through Friday.  They are currently split between two stations.  The rest of the time our volunteer professionals handle the emergency calls and do not receive any compensation.

Q: Why does a fire truck show up when we call an ambulance?
A: The fire service is ever-changing and in the last 10 years it has become more common for volunteer fire departments to provide Emergency Medical Service as well.  In 1997 Spring Volunteer Fire Department began assisting Cypress Creek EMS (your ambulance service) on high priority medical calls throughout our service area.

Q: What do I need to do if I want to volunteer?
A: Contact our Administration Office to receive a membership application by calling 281.355.1266

Q: I don't want to become a member of the fire department, is there anything I can do as a citizen?
A: Yes there are several things: 

• Clean the street signs in the subdivision with soap and water so all police, fire and EMS personnel can read them.
• Put your street address on both sides of the mailbox so it can be viewed from either direction.  Put your address on the curb or your house but wherever your address is, make sure it contrasts with the background so we can read it.  The bigger the better!
• Ask others to keep from parking cars on both sides of the road directly across from each other.  We have had cases where we were not able to get down a street because there were two cars parked away from the curb across from each other.  This will cause us to have to back out and go down another street that will delay us several minutes.
• We have a division in our department that provides drinks and cold towels for the fire fighters at calls when we are going to be there for a long time.  We call that division “Rehab”.  You don’t need to know anything about fire fighting to help.  The Rehab division is one of the most important divisions to a fire fighter!  If you would like to participate with Rehab contact Barbara at 281.355.1266 and she will put you in contact with Fran Jackson of the Rehab Division

Q: Why do I see fire trucks coming down the street with lights and sirens on and all of a sudden they shut their lights and sirens off? Are they just trying to get through traffic?
A: No, in most cases what this means is that after the fireman were notified of an emergency and they began to respond to the call, they were either disregarded by another truck or an officer that arrived on scene prior to that fire truck's arrival or it could be that the person who called in the emergency called back and said there was no longer an emergency or things like that.  We do not turn our lights and sirens on for no reason.  Sometimes you will see us parked with our lights on but no sirens, this is so we can be seen and protect our personnel, etc. but if you hear our sirens that means we are responding to an emergency call of some sort.

Q: How do the volunteers get notified of a fire or medical call?
A: Each volunteer in our department is issued a voice pager.  This device is portable and alerts the individual to an emergency by beeping when their station is requested to respond to an emergency.  After their pager beeps our dispatch center's dispatcher tells us what trucks are to respond, what type of call we are responding to and where the call is located. We will have an example posted on the website soon to give you an example.

Q: Does the fire department offer CPR training for citizens
A: At this time we do not. Cypress Creek EMS does offer CPR training.  In fact, they provide CPR training for our personnel.  You can contact Cypress Creek EMS at 281.440.9650 or www.ccems.com 

Q: Does the fire department offer any type of training to it's residents or business owners?
A: Yes, Currently the department offers fire extinguisher training to it's businesses that request it.